Shipping and returns

Shipping

We now deliver to all Melbourne Metropolitan areas two days per week, Tuesday to Friday. 

The delivery window within business hours in Victoria.  

Orders are cut off two days before delivery day:

Delivery Day      

Order Cut off 

Tuesday

Sunday Midnight

Wednesday

Monday Midnight

Thursday

Tuesday Midnight

Friday

Wednesday Midnight

Delivery times cannot be guaranteed but please include any preferences and delivery instructions in your Order Comments.  Important to note: We operate within a specific delivery windows. PLEASE NOTE the parcel is delivered by refrigerated freight, however someone should be present to receive the order as it is not designed to be left unrefrigerated.  Please contact the office if you have any questions 03 9489 5255.

Return Policy

We offer a full money-back guarantee if there is something wrong with the product.

Guarantee
In order to return an item, you must obtain your reference number or receipt.

Enquiries? Send us a message.

We require the following information to process your return:

The original reference number or receipt.

Thank You!