Shipping and returns

Shipping

We now deliver to all Melbourne Metropolitan areas two days per week, Tuesday to Friday. 

The delivery window within business hours in Victoria. Sydney is between 5am and 10am 

Orders are cut off two days before delivery day:

Delivery Day      

Order Cut off 

Tuesday

Sunday Midnight

Wednesday

Monday Midnight

Thursday

Tuesday Midnight

Friday

Wednesday Midnight

Delivery times within the 5am-10am (Sydney only) time window cannot be guaranteed but please include any preferences and delivery instructions in your Order Comments.  Important to note: We operate within a specific delivery windows. We deliver in refrigerated vans and pack all of our products with ice packs to keep your food fresh, cool and safe for up to 5 hours from the time of delivery. 

Return Policy

We offer a full money-back guarantee if there is something wrong with the product.

Guarantee
In order to return an item, you must obtain your reference number or receipt.

Enquiries? Send us a message.

We require the following information to process your return:

The original reference number or receipt.

Thank You!